Updated : May 21, 2015 04:15  pm,
By Editor

The new facility in Dubai offers customers a unique range of amenities including Academy training programs and product demonstrations

Emerson Network Power, a business of Emerson (NYSE: EMR) and a global leader in maximizing availability, capacity and efficiency of critical infrastructure, today announced the opening of a new Customer Experience Center for the Middle East & African region. Located in Dubai’s Jebel Ali Free Zone, the facility offers a unique range of amenities including Academy training programs and demonstrations on Emerson Network Power’s full portfolio of products and solutions.
The new Customer Experience Center includes a live data center demonstration room, providing partners and end-users with the opportunity to experience technologies at first-hand coupled with support and counsel from engineering specialists. Visitors are able to view a vast range of Emerson Network Power products through live and remote demonstrations of the company’s capabilities in AC and DC power, thermal management, racks and integrated solutions, data center infrastructure management and much more.
Additionally, the Academy training area within the facility develops local staff and distributors through a series of programs aimed to deliver world-class standards in technical excellence and support. This offers customers across the region the highest level of collaboration as they work with Emerson Network Power to deploy the right solution to meet their evolving business needs.
This facility is the fourth Emerson Network Power Customer Experience Center inaugurated in less than two years across the globe, further highlighting Emerson’s commitment to working closely with customers to address the increasingly complex nature of critical infrastructures.
“This Customer Experience Center enhances the relationship with our partners and end-users across the region, offering them the opportunity to authentically experience the latest data center technologies,” said Pierre Havenga, managing director for Emerson Network Power in Middle East and North Africa. “The region continues to be a strong market for our solutions and the new dedicated facility enables us to be one step closer to our customers and their business needs”.
As part of Emerson’s wider-reaching investment in its impressive Dubai hub for Emerson Network Power, Emerson Climate Technologies and Emerson Process Management, the Center also reinforces the long-term commitment to better serve the growing portfolio of businesses in the region. The overall building is equipped with a vast number of Emerson products spanning the company’s various business segments, making it among the most energy efficient constructions in the Arabian Gulf.