Freshworks Announces New Partner Program; Appoints VP to Lead Global Channel


Freshworks, an enterprise-focused software solution provider, has announced the launch of an enhanced partner program and the appointment of Hervé Danzelaud as vice president of Global Channel and Alliances to lead the growth of the company’s partner ecosystem. Danzelaud previously served as the head of Channels and Alliances for North America.

“Freshworks was created to deliver immediate value to companies who have found legacy software too complex and expensive for today’s users. Our partner program attracts technology companies, resellers, system integrators and MSP that recognize the market need for native cloud solutions that are simple, affordable and easy to integrate,” said Danzelaud. “My passion is to build deep relationships with partners where we can work together to delight our joint customers with modern CRM, IT and CX solutions.”

The enhanced Freshworks partner program builds on its industry-leading enablement, marketing and lead generation benefits making it easier than ever to partner with Freshworks while adding value to joint customers.

Program Tiers and Certifications

  • Three existing tiers for our resellers and solution partners include: Preferred, Authorized and Registered
  • New certification framework for systems integrators offers a more consistent and delightful customer experience
  • Dedicated in-region resources for Preferred partners to grow joint business
  • Collaboration with account executives in the field to drive expansion and collaboration in mid-market customer segments

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