IFS, a cloud enterprise software company, has announced the launch of IFS assyst 11.4. This latest update is set to deliver the ability for companies to adopt and deploy workflow technology more broadly within their business.
IFS assyst 11.4 also promised to deliver a considerable set of new capabilities to help organizations standardize, improve, and automate service management workflows simply and effectively. “Digitizing processes and building effectiveness through workflows is a fundamental pillar of any company’s digital transformation journey. Achieving this across the entire enterprise has until now been complex and expensive, and therefore limited to the IT function,” said Martin Schirmer, President, IFS assyst.
With this release, assyst has extended the omnichannel experience, advancing its chatbot and providing a mobile app for self-service. This means that employees can get access to the help they need wherever they are working, allowing them to focus on more complex or pressing priorities.
Key capabilities of IFS assyst 11.4 include:
- Over 100 predefined service workflows for improved time to value
- Low code approach to defining & maintaining service workflows
- A consumer-standard user interface, intuitive, and easy to navigate
- Simple cost-effective pricing for easy enterprise-wide deployment
- Integration with collaboration platforms like Microsoft Teams
IFS (Industrial and Financial Systems) is a multinational enterprise software company headquartered in Sweden. IFS develops and delivers cloud enterprise software for companies, who manufacture and distribute goods, build and maintain assets, and manage service-focused operations.