The Saudi-based robotic company hopes the new service center will help customers to enhance strategic sales and achieve their technical goals while benefiting from end-to-end local support and expertise in robotics and advanced technologies.

Proven Robotics claimed, the facility offers a wide range of services including providing customers with original spare parts, onsite troubleshooting, inhouse maintenance from qualified and technically certified teams, as well as the installation and configuration of robots.

“The GCC has made considerable strides in adopting and deploying robotics solutions in line with government blueprints such as Saudi Vision 2030. However, after-sales maintenance has remained a challenge in the region and most robotics hardware is currently being shipped back to its country of origin for servicing,” said Zaid Al Mashari, Principal Proven Robotics.

The concept of robots and humans working alongside each other is fast becoming the new normal,” added Al Mashari.

With its new service center, Proven Robotics aims to grow and expand within the region. The company also expects to establish global partnerships with worldwide leaders in the robot manufacturing industry to ensure improved efficiency and support to keep automated systems functioning at optimal performance levels.