RAKBANK launches digital on-boarding solution for instant credit cards through its banking app

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RAKBANK has rolled out a new digital onboarding solution that allows customers to apply for a RAKBANK Credit Card digitally. Upon completing all checks, new customers will receive a virtual card instantly, followed by a physical card delivery.

New customers applying for a credit card through the RAKBANK App will enjoy many benefits, including cashback of up to AED 1,000, free subscriptions to online streaming services, travel, hospitality and dining rewards, and a vast range of Mastercard privileges. Any UAE resident over 18 can apply for a credit card through the RAKBANK App by uploading the necessary documents.

Shehzad Hameed, Managing Director of Retail Banking

Shehzad Hameed, Managing Director of Retail Banking, commented: Following the successful launch of RAKBANK’s digital account onboarding last month, we are pleased to extend the experience to our credit cards. Customers can receive a credit card via the Bank’s App in simple steps. This launch is another step forward in delivering innovative solutions that enhance the customer journey. Customers today expect a lot more from credit cards, and we, as a bank, are aligned with their needs and aim to deliver the best possible experience”.

As RAKBANK’s digital journey continues to advance at an accelerated pace, developing simple and frictionless journeys for existing and potential customers remains at the core of the Bank’s transformation. The Bank has taken one more step towards firmly establishing itself as “the digital bank with a human touch with its customers in their key moments of truth.