Etihad Airways announces the launch of the next phase of digital transformation for its finance division, which will leverage Microsoft AI to automate its bank-reconciliation process.

Etihad said in an official release “The move will address the increasing demand for improvement in productivity and operational effectiveness in the post-COVID era.” Etihad is aiming to make significant gains on efficiency by implementing the solution, as well as reducing the risk of human errors given a large number of transactions and manual reconciliation tasks currently in scope.

“The pandemic has created more demand for digital transformation. However, the ability to execute on this has really rested on having the right people and technology partners in place – this is where Etihad has been exceptionally well-positioned” said Adam Boukadida, Chief Financial Officer, Etihad Aviation Group.
This latest initiative follows Etihad’s successful deployment of Microsoft AI capabilities to support automated payment inspection earlier this year and is part of a continued partnership between the two entities in driving the adoption of AI across the company.

Massimo Melessaccio, MEA CFO for Microsoft said, “Digital transformation in finance has become more and more a necessity to overcome many of the challenges we currently face as finance leaders. It was my pleasure to kick off the discussions around such collaboration between Etihad Airways and Microsoft.”
Microsoft celebrates the second anniversary of the opening of its UAE data centers. Since entering service, the large IT corporation concentrated on dynamic digitization business continuity tasks for several enterprises across industries.